— Leading farm equipment supplier

De-risking a major Dynamics 365 ERP implementation with QA & Testing.

Organisation

Leading farm equipment supplier

Industry

Agriculture

Solution

Microsoft Dynamics 365 ERP

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About

The client company sought a technology refresh to replace their obsolete software packages, including greenscreen applications, and improve operational performance. They aimed to standardise processes and data entry points for improved financial oversight, capacity, and exceptional service delivery to farmers. The company worked with local Microsoft partners for the Microsoft Dynamics 365 implementation and hired Assurity for testing and quality assurance. The spokesperson emphasised that the technology refresh is essential for better positioning the company to look after its customers.

Solution

The testing approach undertaken by Assurity helped progress system design guided by test results, ensuring quality performance and reduced risk. The client acknowledged the difficulty in supporting a business case for testing, but emphasised its essential role in managing risk for any ERP implementation and subsequent upgrades. Assurity’s comprehensive approach involved senior personnel and delivered complete testing coverage for the new system.

“We appreciated Assurity’s adept engagement and propensity for consistently demonstrating the value of testing itself while going beyond testing and advising on features that might or might not add value to our business. This was attributed to Assurity taking the time to intimately understand our business, our state of capability and maturity with respect to ERP implementation and use and determining how our investment might achieve the best results.”

Results

Assurity raised up to 450 issues for resolution in a single month, proving to the client that consistency and diligence in testing expose issues that would otherwise interfere with the smooth running of the business following ‘go live’. Assurity also provided the client with hard data and evidence related to the performance and latency of the ERP platform, so the vendor [Microsoft] and the client’s implementation partner can work towards the necessary improvements.

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